Knowledgebase:
Conference Registration FAQs
Posted by Jennifer Tsepas, Last modified by Jennifer Tsepas on 22 April 2016 04:00 PM

CASE offers more than 100 professional development opportunities each year in North America, Europe, Asia, Africa and Australia. Be sure to visit the online  CASE Conferences & Training calendar for a listing of events.

What forms of payment does CASE accept?

 

CASE strongly encourages credit card payment. Registration for the event is only confirmed when payment is received in full. Please note, that if an event sells out before the check payment has been received by CASE, the registration will be moved to the waitlist.

To pay by check, please contact the CASE Member Support Center by submitting a ticket to request an invoice for the conference you wish to attend. Please mention the name and dates of the conference, as well as the name(s) of the registrant(s). An invoice will be returned to you via Email within 24-48 business hours of your request. 

Can I register a group all at once?

Yes. Most events allow group registration. Select either option: "Register Myself & Others" or "Register Others, Not Including Myself"

Can I register on behalf of someone else?

Yes. The person attending the conference needs a CASE account. If you also have a CASE account, most events provide an option to "Register Someone, Not Myself". Selecting this option at the start of the registration process will allow you to pick from a list of individuals at your institution. Don't have an account?/Don't see them listed? Create an account here. Alternatively, you may call your regional office to register on behalf of someone else over the phone.

Can I register myself, but just write someone else's name on the "Badge" page?

No! Please contact CASE prior to the event if you think this may have happened so that we can connect the registration to the badge.

I registered for an event, but I didn't receive a receipt

Online registration by credit card will provide you with an immediate confirmation and receipt. However, due to some stringent spam filters and other reasons, your CASE confirmation may not have made it to you. If you were the registrant, check your CASE profile account > Purchase History (login required) for a receipt there. If you'd like to request a receipt from CASE, please submit a ticket, or contact your regional CASE office by phone.

What is the dress code for CASE conferences?

Most CASE conferences are business attire, however the Summer Institutes (offered in July and August) are casual attire.

What is the deadline to register for a CASE conference?

Most CASE conferences allow registration up to the start of the event, or even onsite if space is available. However, due to space limitations and the popularity of some events, capacity can be limited. Several CASE events do sell out, so we encourage you to register early. Registration is only confirmed when payment is received in full. 

In order for your information to be included in onsite registration lists and other materials, your registration must be complete 1 week prior to the start of the event.

Hotel Reservation Procedures and Deadlines

Housing is not included in your conference registration fees* (except a few events that have this information noted). You are responsible for making your own hotel reservation.

CASE negotiates a special hotel rate for conference attendees. The deadline for the special rate is generally three weeks prior to the start of the conference. Please check the website for specific hotel information about each conference and make your reservation(s) promptly to ensure room availability at the discounted rate. Occasionally, room blocks fill before the hotel deadline, although the hotel may have additional rooms at a higher rate. If the conference headquarters hotel is completely sold out, consult your travel agent for alternative lodging.