Base de conocimientos:
Password/Login Assistance
Publicado por Adam Rosenbaum, Last modified by Jennifer Tsepas en 27 September 2016 11:48 AM
Password Reset:

Use the Reset Password function.


Which email address should I enter?

To login to the CASE Website, you must have a record in our database. Most users have their work Email address as their username. Please visit www.case.org/account if you are not sure.


This is my first time logging in to the CASE Website. How do I obtain login information?

Use the Setup/Reset Password function to determine if a current record exists for you. If a record does exist, you may request a password reset by Email. If the Email is not located, you will be prompted to create an account.


I've recently changed jobs/changed my name. How can I update my login credentials with CASE?

  • If you still know your old credentials, login and visit your profile to update your contact information. (Name change will require a ticket to Member Support)
  • If you don't know your old credentials, submit a ticket, providing your former/new name, institution & Email address.

 

I'm still having trouble, what else can I do?

Select your region and Submit a Ticket to your regional CASE office. In Headquarters, select the Login/CASE Website Issues Department & in all other regions, select "General Inquiry" to quickly bring your issue to the attention of the CASE Member Support teams.